Service Information
Sentry Guard Max Coverage
Coverage after manufacturer's warranty expires.
Covered Parts:
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Sentry Guard Max Coverage:
SENTRY GUARD MAX COVERAGE includes ANY MECHANICAL BREAKDOWN except for those items listed in the sections EXCLUSIONS FROM COVERAGE and LIMITS OF LIABILITY.
Not Covered:
Review contract for a full list of excluded items and other exclusions
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brake linings
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brake drums and rotors
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disc brake pads
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standard manual transmission clutch friction disc
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pressure plate
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pilot bearing
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throw-out bearing and arm
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air bags
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solar powered devices
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glass
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lenses
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sealed beam
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body parts and/or panels
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weather stripping
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trim
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moldings
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lock cylinders
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tires
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wheels
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all batteries except hybrid/ev/hydrogen high voltage batteries
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light bulbs
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upholstery
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paint
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bright metal
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freeze plugs
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filters
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heater and radiator hoses
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exhaust system
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catalytic converter
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shock absorbers
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work such as front-end alignment or wheel balancing (except when required in conjunction with a mechanical breakdown)
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safety restraint systems
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audio/security or other systems not factory installed
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vinyl and convertible tops
Powertrain Coverage
Coverage from 105,001 to 225,000 miles & 30 days or more after contract purchase.
Covered Parts:
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Engine
All internally lubricated parts contained within the engine, plus the following: intake manifold; exhaust manifolds; balance shaft; water pump; fuel pump, diesel injection pump, diesel oil controlled fuel injectors; thermostat; timing gears, chain or belt, and tensioner; oil pump; rotor housing, rotors, shims and silent shaft; all internal fasteners, nuts and bolts; turbocharger/supercharger assembly including boost valve, boost pressure control, wastegate, recirculation and blow off valve; seals and gaskets.
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Transmission/Transaxle/Transfer Case
All internally lubricated parts contained within the transmission, transaxle and transfer case, plus the following: all internal fasteners, nuts and bolts; shift cover and forks; bell housing, components within the bell housing; torque converter; external valve bodies, control units and solenoids; seals and gaskets
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Drive Axle
All internally lubricated parts contained within the differential/axle housing(s), plus the following: cover; 4x4 locking hubs and electric or vacuum actuator; seals and gaskets
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Additional Hybrid / Plug-in Electric / Compressed Natrual Gas / Hydrogen Components
Electric motor/generator(s) all internal components; inverter/converter/transformer units including all internal components and cover; continuously variable transmission and all internal components; power split device and all internal components; reduction/reducer box and all internal components; seals and gaskets
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Headlamp
Covers the unlimited replacement of the headlamps during the WARRANTY period (IMPACT DAMAGE NOT COVERED)
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Windshield Wiper Blades
Covers the replacement of one (1) set of windshield wiper blades and/or inserts during the WARRANTY period
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Wheel Alignment
Covers one (1) wheel alignment during the WARRANTY period.
Additional Coverage
All plans include the following additional features to keep you moving
Covered Parts:
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Roadside Assistance
Emergency Roadside Assistance during the term of the contract
YOU are entitled to “sign and drive” coverage for emergency services for the following roadside disablements:
Flat tire assistance to change a flat tire with YOUR inflated spare tire
Out of gas assistance up to three (3) gallons of free gas delivered if YOUR vehicle runs out of fuel
Lockout assistance to unlock YOUR vehicle if YOUR keys are lost, broken or locked inside the vehicle
Jump-start assistance for YOUR vehicle to provide a battery jump to allow YOU to proceed to YOUR destination
ROADSIDE ASSISTANCE: Up to a maximum of $50 per occurrence, coverage includes towing to the nearest dealer or authorized repair facility, flat tire change (with YOUR good spare), battery jump, out of gas fuel delivery (maximum three (3) gallons), lockout service (i.e. keys locked in car or frozen lock). Any expense beyond $50 is YOUR responsibility at the time and site of service. Towing assistance will be dispatched only for mechanical disablements which render the vehicle inoperative. -
Emergency Towing
Call anytime to make arrangements to transport YOUR vehicle to the nearest dealership or qualified repair facility in the event of a mechanical disablement which renders YOUR vehicle inoperative. YOU are covered on a "sign and drive" basis up to $100.
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Toll-Free National Roadside Assistance
Call toll-free 24-hours a day, 365 days a year, YOU can reach US anywhere in the U.S. and Canada by calling 1-800-517-8500
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Hybrid / Plug-in Electric / Compressed Natrual Gas / Hydrogen Components
Electric motor/generator(s) all internal components; inverter/converter/transformer units including all internal components and cover; continuously variable transmission and all internal components; power split device and all internal components; reduction/reducer box and all internal components; seals and gaskets
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Travel Breakdown (Sentry Guard Max and Powertrain)
In the event of a MECHANICAL BREAKDOWN, WE will reimburse YOU for motel/hotel lodging and restaurant expenses incurred, commencing the day after the claim is reported to US, provided the MECHANICAL BREAKDOWN occurred in excess of 100 miles from YOUR home. Such reimbursement shall be limited to $100 per calendar day, up to $500 per occurrence. Reimbursement is limited to downtime repairs and ends on the date of repair completion